None of these results came with a manual.
They are the proof of having built and sustained things that had not been done before in that context and of their working when failing was not an option.
The team's numbers
In production, not a pilot. Results of the four people who are Neural Brink today, before founding it in 2026.
Proof in operation
- Separation of production operations in the sale of Citi-Banamex, one of the largest bank divestitures in Latin America: 100% of the systems in its charge cut over on the legal day, zero failures and zero regulatory findings.
- Production operations built from zero up to 150 people across eleven teams.
- Global infrastructure of 60,000 servers, with zero regulatory findings.
- Eight years of audits under Mexican regulators without a single finding, in a high pressure regulated environment.
- A national mainframe, with the team built from zero until it became one of the leading groups in the region.
- OM/AI program: 250,000 incidents analyzed, 700 automated agents, 13,400 hours a year recovered and 40% less manual work.
- Command center of a global network across 18 sites, moved from Singapore to the United States and India with nobody working nights: seven major outages seen coming and prevented, recovery time 27% shorter and service level from 75% to 85%.
- Carrier payments portal at TriumphPay, led end to end, with a team of 60 in command centers sustaining 99% service quality or better, year after year.
Founder track record
- Citi-Banamex, from AVP to VP to SVP, regional head of production operations for Latin America.
- IBM, service availability management for National Bank of Canada. Critical North American banking infrastructure.
- HPE, from engineer to global product manager. Two products taken to the Gartner Magic Quadrant: Service Manager and Propel.
Leadership and frontier
The same build, read from the leadership side: organizational design, definition of eleven teams and of their interfaces, not just technical management. And the criterion published month after month in The Neural Brink Report, graded against its own predictions.
How it gets checked
The method is published. You can judge it before calling.
Every situation we solve has its own page and on each one it is written how you get there, what you take away and where the limit is. The criterion is published month after month in the Report and is graded against its own predictions.
Client work is confidential, as it should be. What is exposed is the method. A method proves itself. See the situations · See the Report.
References available on request. People who led or shared this track record and can speak to it; they are given in the 25-minute call, not in writing on the site.
What would you have to see to believe it?